Pia Games

Support

Crystal Pulse and other Pia Games apps

Email us and include your device model and the app version (shown in the App Store or TestFlight):

We usually reply within two working days.

Common questions

Where is my progress saved?

On your device. Deleting the app or switching phones resets your best score and crystals. Cloud save will come with sign-in in a later version.

The needle feels out of sync with my tap.

Turn off Low Power Mode and close other apps, then try again. If it still happens, email us your phone model; we tune timing per device.

I am a beta tester. How do I report a bug?

In TestFlight, take a screenshot while playing and tap "Share Beta Feedback", or email us.