Terms of Use
These Terms of Use apply to Crystal Pulse and other mobile games and services provided by Pia Games (“we”, “us”). By installing or using a game, you agree to these terms. If you do not agree, please do not use the game.
Eligibility and your account
You may play without creating an account. The game may create a random player ID to provide online features such as leaderboards. You are responsible for keeping access to your device and any platform account you choose to connect. Do not impersonate another person or use a nickname that is unlawful, abusive, or misleading.
Fair play and acceptable use
Use the game for personal, non-commercial entertainment. Do not cheat, manipulate scores, exploit bugs, interfere with the service, reverse engineer or disrupt our systems, or use automated tools to gain an unfair advantage. We may remove scores, restrict online features, or suspend access when reasonably necessary to protect players and the service.
Game content and virtual items
The game, its software, artwork, audio, names, and other content belong to Pia Games or its licensors and are protected by applicable intellectual-property laws. We give you a limited, personal, non-transferable, revocable license to use the game for non-commercial entertainment, subject to these terms.
Purchases and refunds. Payments and refunds for in-app purchases are handled by the App Store or Google Play. Crystals, power-ups and upgrades you buy are added to your account right away; what a refunded purchase gave you is removed from your account. When a refund is requested for a purchase that has been used, we give the store information about its use and may recommend that the refund be declined. If a used purchase is refunded anyway, the value that cannot be taken back is recorded as a refund balance on your account, crystals you earn in the game pay it off first, and new purchases are paused until we review the account. This does not limit your statutory consumer rights; contact support@piagames.io with any problem.
Crystals, badges, scores, and other in-game items or progress have no cash value, are not money, and cannot be exchanged, sold, or redeemed for cash or goods outside the game. We may adjust game balance or virtual items as part of maintaining the game.
The game may offer optional rewarded ads for some features. Rewards are granted only after viewing is complete. Ads are provided by third-party services such as Google; availability and content may depend on your region, privacy choices, and the ad provider.
Leaderboards and connected services
Online scores and player-selected nicknames may be visible to other players. Scores may be checked for fair play and removed if they violate these terms. If you choose to use a platform feature such as Game Center or Google Play Games, that service is also governed by the platform provider’s terms and privacy policy. Platform sign-in and access to friends are optional and may depend on your device, region, age, settings, and the permissions you grant.
Availability and changes
We work to keep the game available but cannot promise uninterrupted or error-free service. We may update, change, suspend, or discontinue parts of the game for security, legal, operational, or gameplay reasons. We will take reasonable steps to avoid unnecessary loss of progress, but online features and data may not always be available.
Disclaimer and liability
The game is provided as available and subject to applicable law. Nothing in these terms excludes or limits rights or remedies that cannot legally be excluded or limited. To the extent permitted by law, we are not responsible for indirect or consequential loss arising from use of the game or temporary service interruptions.
Privacy and deleting data
Our Privacy Policy explains what data the game processes and how to request deletion. You can also review our Delete your data.
Changes to these terms
We may update these terms when the game or applicable requirements change. The latest version will be posted on this page with its update date. Continued use after an update takes effect means you accept the revised terms, to the extent permitted by law.
Contact
Questions about these terms: support@piagames.io.